Privacy Policy

Introduction

At Kolerions Group Ltd, we are committed to safeguarding the privacy of our clients, website visitors, and users. This privacy policy outlines how we collect, process, and protect your personal information in alignment with UK data protection regulations, including GDPR.

Information We Collect

To provide our services effectively, we may collect the following types of information:

1. Personal Identification Information: Such as your name, email address, phone number, job title, and business details.
2. Financial Details: Including bank account information required for billing purposes.
3. Technical Data: This may include your IP address, browser type, and website usage patterns gathered via cookies.
4. Professional Information: Relevant business data related to the services you request.

How We Collect Data

We collect your personal data in various ways, including:

• Direct interactions through website forms, emails, or phone communications.
• Collaborations with third-party service providers as part of outsourced operations.

Use of Personal Data

The personal data collected is used exclusively for purposes such as:

1. Service Delivery: To offer consultancy, IT solutions, visa assistance, professional accommodation support, legal, and accounting services.
2. Customer Assistance: To address your inquiries and provide tailored support.
3. Communication: For sharing updates, billing information, or essential notifications.
4. Website Optimization: Anonymized data may be used to enhance our website's functionality and user experience.

Data Sharing

Your personal information may be shared under the following circumstances:

1. Third-Party Partners: For efficient service delivery, we may share data with trusted providers specializing in IT, legal, visa, and accounting services.
2. Legal Obligations: When required by law or to safeguard our legal rights.
3. Business Transactions: In the event of mergers, acquisitions, or business restructuring, your data may be transferred to the new management.

Data Retention

We store personal data only as long as necessary to meet the outlined purposes or comply with legal obligations.

Retention Periods

Your personal data will be retained beyond the duration of our active services for the following reasons:

• To address future inquiries, complaints, or claims.
• To demonstrate fair treatment in our interactions.
• To comply with statutory record-keeping obligations.

Data will not be retained longer than necessary, ensuring compliance with this privacy policy.

Data Security

We implement advanced security measures to protect your personal information from unauthorized access, misuse, or alteration.

Your Rights

As a data subject, you have the following rights regarding your personal information:

1. Access: Request a copy of the personal data we hold about you.
2. Rectification: Correct inaccurate or incomplete information.
3. Erasure: Request deletion of your data under certain conditions.
4. Restriction or Objection: Restrict or object to the processing of your data.
5. Data Portability: Obtain your data in a structured, transferable format.

Contact Us

For any privacy-related questions or concerns, please reach out to:

Email: info@kolerionsgroup.com

Contact Number: +44 7349104585